EXCELLENT EXCELLENT EXCELLENT !! to start with this is maybe the 3rd time I have NEVER taken the time to write a review, so that should say something right there. I'll start by saying when we pulled up I was concerned. We are used to staying in more modern 5 star hotels and somewhat large ones. When we pulled up it looked small and just not what we were used to. I was overwhelmed with how friendly the staff was at check in, Ralph was more than helpful with showing us around and helping us plan our next 3 days. But we still had to go see our room. I am one step away from a germ-a-phob , and this room, their basic room, was immaculate!!! Super clean !! A little on the small side but I'll take that when its THIS clean. Even the trim on the wall next to the floor (yeah I even look at that) looked freshly painted!! The staff the whole 3 days was NOTHING but friendly and went out of their way to smile and say Hi. I can't say enough good about this place. Walking distance to everything you want and CLEAN CLEAN CLEAN !! Very nice place!!! and I would stay there again without hesitation. This was our first trip to Newport Beach, but NOT our last !!!